Chase Mobile Checkout

Chase Mobile Checkout

By JPMorgan Chase & Co.

  • Category: Business
  • Release Date: 2013-02-19
  • Current Version: 4.3.1
  • Adult Rating: 4+
  • File Size: 84.59 MB
  • Developer: JPMorgan Chase & Co.
  • Compatibility: Requires iOS 11.0 or later.
Score: 2.56818
2.56818
From 264 Ratings

Description

Accept credit cards for your business with your iPhone. With a merchant services account and card reader from Chase and an iPhone, use Chase Mobile Checkout to accept payments on-the-go, virtually anywhere in the U.S., at any time. Extend Your Business • Be ready to take your customers’ payments when and where they are located. • Take your business with you. Be able to process payments when you are away from your business, computer or credit card terminal. • Allow additional employees to accept credit card payments on their iPhone. Streamline Your Business • Create a product catalog for easy checkout. • Live, U.S. based, 24/7 telephone customer support. • Have one payment processing relationship: Single statement, centralized reporting and one number to call for any issues. • Customize your employees’ access. Make It Easy For Your Customers • Conduct faster transactions. If your customers are waiting in line, add an additional payment acceptance terminal with your iPhone. • Bring the transaction to your customer. Allow your customers to pay anywhere in your store. Allow customers to pay for deliveries at the time of receipt. • Send customers’ electronic receipts via email or text. Help Protect Your Customers and Your Business • Credit card information is encrypted at the time of the card swipe or insertion and during transmission and processing. • Geo-location features allow you to determine the location of the transaction, which helps with dispute settlement. Location map is printed on receipt. Take Your Business With You • Easier reconciliation. View information about your Chase merchant services account from your iPhone. • Search for individual transactions and review account activity. • Process refunds and voids. To process transactions, you must have a merchant services account with Chase, install the Chase Mobile Checkout app on your mobile device and use a mobile card reader from Chase. In order to pair your mobile device with the reader, it must meet minimum requirements of iOS 10.0 and Bluetooth® 4.0. Businesses are required to complete an application and agree to terms and conditions at the time of enrollment. All businesses are subject to credit approval. Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A. There is no charge to download this app, but depending on your merchant service account terms, there may be charges associated with the purchase and shipment of the card reader. When using the app, message and data rates may apply. Such charges include, but are not limited to, those from your communications service provider. In addition, all applicable processing fees outlined in the merchant services contract with Chase will be assessed for all transactions initiated through the app. Transaction processing may be interrupted for various reasons, including service outages affecting your phone, wireless or Internet provider, technology failures, and system capacity limitations. iPhone® is a registered trademarks of Apple Inc.

Screenshots

Reviews

  • Timeout and Pairing Errors

    1
    By Frustrated CMC Customer
    The September 2023 app update caused terrible timeout errors and freezing issues for over a month, that forced us to go cash-only for weeks. Phone support wait times ranged up to 90 minutes and always involves offshore rep transferring to onshore rep where hold times are even longer. Support reps claim they aren’t aware of known issues easily found in these App Store ratings. Timeout errors seem to have reduced after 2 months but the card reader now often disconnects / unpairs from the app in the middle of transactions without warning. Chase setup documentation for pairing a card reader is okay, but there is zero troubleshooting documentation for re-pairing a disconnected reader. Do better Chase!
  • New update ruined the app

    1
    By partyman08
    App had been working mediocre at best, but still worked. After their most recent update the app is an absolute pain to use. Super long load times, constantly times out transactions and i have to keep logging in and out in order to run transactions. I’m gonna have to switch to square.
  • Wasn’t great before, the last update made it horrendous

    1
    By Lise80550
    Often can’t connect to the card reader, randomly times out. It’s virtually unusable.
  • Si sad.

    1
    By 10-19-23.
    Slowly.
  • New update terrible. Slow and glitchy.

    2
    By R1CU Fan
    Please iron out the bugs on the new version. Old one worked mostly fine. This one is slow to log in and keeps locking up.
  • Slow

    2
    By lustaddict
    Every-time there is an update come is it becoming slow and sometimes cant even access to it.
  • Aweful lately.

    1
    By ktdid217
    We’ve been using this app for business for a while. And since the update recently it’s been horrible. It doesn’t auto log you out at the end of the day anymore. Which is nice buuuuut the next day when you try to do a sale it won’t process. Just spins and spins. You have to log out. But logging out doesn’t even work because it spins and spins trying to log out. Even closing the app doesn’t work. This week alone I’ve had to delete the app and re-download daily.
  • CHASE URGENT!New Update is very glitchy!!!!

    1
    By DanielHraska
    Just like one of the other reviewers stated; when I try to process a sale in the Chase Mobile credit card reader it keeps saying the sale is timed out and it does that multiple times until the sale finally goes through after an extremely frustrating 3-4 attempts. Then finally it will go through and the receipt screen will pop up. Chase Merchant please hire app developers who know what they are doing and fix this issue before all of us start processing with Square, PayPal or another company!!!!!
  • Update still glitchy

    1
    By PPGBTB
    They need to fix their app, or at the very least roll it back until they get it fixed. I have had the app stall out trying to log out. It stalls out on most all of my transactions. It stalls out sending receipts. Even if the old version was old and outdated, at least it worked.
  • Transactions take forever to process

    1
    By DonkMaster Racing
    Please fix your payments platform so it doesn’t embarrass me while checking clients out. This is not new technology. This should be seamless…. No?

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