myAT&T

Always adding Fees!!! It is cheaper if I just Stream Channels. I’m Done with AT&T/DirecTV.

Is it just AT&T, or all Mobile and Internet companies in America are dishonest? They like to add hidden fees and use faulty advertisements.

Att lie especially the stores now I see why everyone is leaving for Tmobile! the service never works! Apps also frozen! How brand new phone took back. To store then took to a expert because tech support all they want to do is reboot phone. Thats not real engineering. Att had data breach did yall know they lied when the one day phone didn’t work! The app incorrectly bills, double charges activations fees. Att try needs to be reported to Better Business Bureau and Consumer affairs and get the attorney general on it for consumer fair businesses! Samsung said it’s not their platform issue it’s THE SERVICE!

Just found new hidden charges two days ago Have no idea No explanation Paid bill Changing whole plan if not cancelling entire phone Had 20+ years

I have had nothing but issues with the ATT app and website. Most recently I had incurred multiple overage charges because of issues related to changing my account on both platforms. You cannot rely on these apps even though ATT pushes them but instead should call for any changes that are important.

This internet is horrible and u can’t even play games without it kicking me out

We recently traded in our phones for newer phones. We were told to turn in one of the two phones (an older version 6SE) in order to receive the promotion. However TONY couldn’t figure out how to transfer everything from the old phone to the newer phone so he allowed us to bring it home to backup and do the transfer ourselves. We then drove back into town 3 hours later to return the OLD PHONE only to be told by another employee that they didn’t need or want the old phone. Fast forward 3 days we get an angry phone call from TONY stating we have to bring in the OLD PHONE or we will be charged. How in the world can two employees tell us two different answers. We are so disappointed in AT&T and the lack of communication and knowledge.

This app runs worse then anything I’ve ever seen. It honestly seems like Dial up would be faster then this. The time it takes to navigate from one menu to the next is enough to watch the Avenger’s movie franchise in full.

I try to make payment arrangements and you guys still don’t let me set it up and all my stuff is paid off except my tablet and you’re still charging me more than what I am using so I do not like AT&T. I’m ready to go to back to my land phone please fix your payment arrangements and drop the bill. It doesn’t have to be so high for people to use the phone.

The app was working for me since March, on last 2 updates now it keeps crashing on start, is not good, I can’t access my account and do my monthly stuff!