Sour cream and onion or no stars

Love their products, all are delicious!!

I love the food and I want y’all to know today is my birthday look here what is going on I still didn’t get my birthday pretzel I want my birthday pretzel please

No pretzels available. After waiting 10 minutes the pretzels were put in the display case. Still no service. Four employees milling around not acknowledging the people waiting in line. The staff member who finally took the order was curt. How many? Is all she said. Failed on all of the HART standards.

I would like to use this app but I can’t. When I fill out the required information it won’t let me register and continue , oh well I guess 🤷🏽‍♀️

when I was at Auntie Anne’s, I saw that there was a get the app get a free pretzel deal. But after I downloaded the app there was NO FREE PRETZEL TO BE SEEN and now I’m sitting here lonely with no pretzel!!!!!

I have been on a pretzel dog kick lately and well 2 orders were not cooked just right but they made it right no questions asked. The GM at my local store Maddie is just amazing! Thank you!

It's bad enough you got rid of my favorite pretzel glazin raisin and the regular pretzel dog. I started eating the cinnamon sugar. Hardly any cinnamon sugar is on the pretzel these days. They don't taste as fresh. The mini pretzel dogs aren't bad but now it's too much for me to eat. And what's with the girls not asking if you want a small or large If you don't mention it, let's assume they want a large. 😡 The only thing I care to get these days is the lemonade. Very disappointed.

This Auntie Anne's is always clean and they give us Fresh pretzels I love it

We drove 30 minutes plus traffic to take part in the free pretzel promotion for members. After waiting the line for a total of 25 minutes we were told they were out of the free pretzels. We all thought they were making more so we would wait some more. However when it was finally our turn, there were literally 4 cups of pretzel bites left and 2 pepperoni pretzels. I asked for the pretzel bites to count for my free pretzel, but the cashier said she couldn’t do that. I handed my card to pay and said it was too bad since we drove and waited over an hour in total time, and she unnecessarily and rudely replied that “they didn’t have to stay open past 8 but they did”. My kids were shocked, I was shocked, we all couldn’t believe it. I paid for the pretzels and when we got to the bottom of the cup they were all burned. Horrible experience all around!