Target

This app is so hard to navigate. It’s so confusing to find things. Where is everything? Where are the categories? I feel like every time I open it I constantly scroll and rescroll thru the homepage thinking I’ve missed the categories but I’m just seeing ads for seasonal stuff that’s utterly irrelevant to me - there’s just s*hit everywhere and I waste so much time trying to find the simplest of things and inevitably I revert to the desktop version. Ugh. It’s 2023 for crying out loud. Why isn’t this app more personalized to ME by now - target already has all my data. Use it like you mean it.

Love shopping here at Target have lots of stuff for sale and cool stuff that you want or need

I order off the Target app pretty frequently. I like that it remembers the stores you use most often, however, if you ever need to order from another store, it’s near impossible to find that store’s information again. Calling a store “CityName SE” may be beneficial for Target headquarters, but that tells me nothing when there’s three stores in the southeast part of my city, and I can’t figure out the address of the one I ordered from. It’s 2023, why is there no simple store locator in the app? I had to go into my profile, purchase history, select the purchase (can’t go through the order pickup notification), then it’ll once again tell you the useless name and if you click the tiny three dots here you can finally get store details. There was no other way for me to find this buried information. God forbid I just wanted to look at the Yargets in my area in the Target app rather than on google.

When you order one or two items we should not be charged the extra $1 for 10 bags. Should not be charged for them at all, or an option to not take bags. If there was an option on it, the rating would be a five star review.

Found items I was looking for at a great price

We usually like Target - but hate the sketchy shipt delivery service integration they have. Shipt Target shoppers have been famously bad in my experience - either they can’t find something I know is there or they produce a ridiculous replacement that you the customer are now on the hook for. Imagine requesting a $20 item, and a shipt shopper replaces it with a $120 item and doesn’t tell you ? And guess what ? You now must just pay for that $120 item. Actually happened - true story. Shipt and Target customer service were both terrible in this scenario. There is a reason why Shipt and Target are being sued by multiple states - they are treating their workers poorly, cheating them of wages and benefits via missclassification, and workers are responding in turn by doing whatever they can to make up the difference in pay (including unapproved and absurd substitutions to complete an order). Don’t use the Target app or Shipt - use Walmart or Instacart. After hundreds of orders (not exaggerating) over a few years, I can confidently say Instacart and Walmart are far better same day delivery services than Target and Shipt. Run for the hills with them - it is getting worse with Target and Shipt.

My red card expired the end of August. I was trying to make a purchase and update the expiration on the new card which is 08/29. It required a pin and wasn’t excepting the one I entered. When I called I went through three different people that I could not understand. None of them were in the United States and they wouldn’t transfer me to someone who could help me. Each one went through a very long list of hi how are you etc.. I finally hung up.

I accidentally returned something on the app because I was playing around and I don’t want to return it what do I do?

Great place to shop @ MY TARGET or online!❤️

I love the all inclusive store that doesn’t make me feel uncomfortable. The lightings always great. The service is always nice. The drive up options are awesome & the deals are steals. Y’all should just go to target more if you aren’t.