constantly hangs reached out to support as visionary user - same old reaurhenticate, reinstall, and reboot thats the normal process for their apps and refusal to fix suggests its a feature for NSA and Chinese hackers careful what you trust to this company these apps are wolves in sheeps clothing encryption is only one part of security trust must be built and earned and the lack of seriousness by their dei hires makes me question how much can proton really be trusted if cant fix simple bugs…….

I love Proton Drive and Mail and VPN etc! However. You guys have got to add a file/folder search feature to Drive on your Apple products and browsers. It’s so frustrating to not be able to search. Make Proton Drive more friendly with Apple’s Files App too. They don’t like each other right now and it’s frustrating. Seriously the closer Drive mirrors OneDrive the more you’ll knock it our of the park. Search is a really basic feature we need!

I came from the tresorit ecosystem. I prefer proton, but here are some things I am missing. 1. I wish I can sort thru which folders I had last uploaded something to. Proton drive doesn’t really do this even if the sorting option for “Last Modified” is there, it actually sorts folders by when the folder was first created. That’s not the same thing. 2. I need to be able to search for files. Proton developers know this and they say they’re working on it but can’t state an ETA when the feature will be live. 3. Uploading directly from one app to another. If someone shares a file to me via signal or whatsapp then I should be able to upload it directly to proton. Instead, devs recommend a workaround of downloading onto the phone, then opening proton, and then choosing a file to upload. Too many steps. Tresorit already has these features. It’s a much more mature product however I am hoping proton can get these implemented soon.

This is a buggy app that has not received and update in 9 months. The app still has issues with offline files, still does not allow access in the files app if you enable biometrics (DEVONthink already solved this), and still sometimes logs me out for no reason. I’ve filed bugs and “it’s being worked on” but is it? There has not even been a bug update in 9 months! The developer says “We are working on on photo backup in beta!” Is there one person working on this at protonmail? You cannot work on photo backup and fix some bugs simultaneously?

Paid extra for this because I believed in their privacy storage. But even while plugged in, on home wifi the app stops working after several short videos despite having hundreds of GBs in space, which will be wasted apparently. There is no version for Mac laptop. So I gave in and signed up for iCloud, everything transferred.

I've lost access to my passwords! My account was blocked on the second day of using proton after purchasing a plan for two years, I sent a message to myself - from one proton mail to another my proton mail, they considered it spam, the support service takes a long time to respond, I wrote two letters, but the answer came with a question - why did I open an account, there are no more answers! But what does proton pass have to do with it? Proton drive? If the company believes that my mail does not comply with policy, block the mail and sort it out!!! But why block access to all applications!? There are passwords, keys to sites! Personal information on proton drive. I've lost access to my passwords! This is just terrible, a waste of money and the saddest thing is that I have to do a lot of work to recover my passwords. The lowest rating is for proton services. Addition: the money was never returned, they wrote that the money would not be returned. Tip: do not buy a long subscription. $191 was not returned, the account is blocked.

Does not have a Linux client.

Ugh why? 10 uploads at a time.

This app is great for storing encrypted photos and pc files. The only thing I didn’t like was setting up my photos and files to be uploaded from my iOS device. Proton Storage has a photo or file maximum upload size of 10 items. So I can upload 10 items at once then have to go back and start the process all over again to upload the next 10 photos or files. This ended up taking me quite a bit of my time. I don’t understand this at all. Every other cloud storage app I’ve used you could simply select all the photos or files and upload all at once. Even considering the 10 photo or file upload at once max I still prefer and trust Proton Drive over any other cloud storage because I trust the company to do the right thing. So small inconvenience but worth the extra work.

Dissatisfied, I wanted this to be my google photos replacement but looks like it won't happen. Who wants to upload 10 files at the time? I literally have thousands of photos. Nothing is automatic, you have to select what you want to upload. I'm considering going the nextcloud route. It's just as expensive and way easier to upload.