Messaging guest through the app has always been challenging. It never seems to work properly. It’s frustrating when you have to communicate with guests.

Horrible and difficult to use, for the commissions that we pay Expedia it seems like they would take more effort and make this app truly usable by hotels.

Problems of Connection, login etc

Site is extremely slow to react to changes in regards to inventory control and pricing strategy We like to offer our customers special discount in some event and the site don’t react in a timely manner to reflect the changes

I am having hard time changing my method of payment from Hotel Collect to Expedia Collect. Please make the changes asap.

Super glitchy, not user friendly; exactly what you’d expect out of one of the 800 lb gorillas.

Over the last two years, I have had numerous issues with this Expedia partners app. I don’t take one nighters and I keep getting one nighters. People continue to show up last minute bookings for one night and when I turn them away because it’s against my policy. Expedia give me a bad rating for turning away individuals based on my policy. I called a helpdesk tech help support. For them to make the correction to my settings this is not taken by my input. I would love to be able to start over maybe is the fact that I’ve been on Expedia quite a while I don’t have the know how to correct it. This does not work for me.

Cannot get in touch with anyone

Soo easy to access. Very convenient for me to work anywhere and anytime. Life saver ⭐️⭐️⭐️⭐️⭐️

I have noticed since longtime that Expedia partner central is not favorable to hard working hotel owners. They rush to the conclusion Lightning fast instead verifying the facts. They promote shabby environment by allowing third person book the hotel rooms and by doing so they promote many crimes indirectly. I will not be surprised if they hit with hasty law suits down the road.