Although you can download actual OS maps, which is good: these maps take a very long time to download, in the US 24 hours; you have to scroll to map area to download, so when downloading adjacent areas there is likely to be overlap, so you download overlap areas twice;

I use this app whenever visiting family in the UK, for hikes and runs as it points out locations of historical interest as well as footpaths in the countryside. I’m back for the first time in 4 years (thanks covid) and just in time to try the new snap to path feature which is great! Wow! The one thing missing is that I can’t save locations the map and to a list. I’d love to be able to save “mum’s house”, as well as other destinations I’d like to visit without having to plot a route. Love OS, they’re great maps!

Downloaded a couple of maps from purchase of paper versions. Zooming causes the map to be truncated. Can’t be relied upon. Test before you leave.

This app does so much in a easy to learn format. I highly recommend it!

I downloaded a paper map, then zoomed in on it, but it failed to show up. I close & reopen map; still not showing. Then I kill the app, reopen, and finally the map shows on zoom in. Really this app is poorly map. I think I will move to AllTrails instead. OSM is so much better now. Previous complaint: drove to remote location with no mobile phone to do a hill walk. Opened the app and nothing worked: it had logged me out and refused to show my downloaded map. There I was, in the wilderness, and no electronic map! Thankfully, I brought paper map. This app is useless to me if it requires mobile data to operate on hill walks!

I’m a big user of Ordnance Survey hiking guides, particularly the Pathfinder series, but don’t see a way to integrate these routes into the App. Am I missing something?

For armchair travelers and walkers too.

As of 2022-02-08, my copy can’t allow setting up account—with which to add more detailed maps—because “failed to retrieve country settings.” Blah. As of 2022-02-13, now won’t even log me in because “failed to retrieve email server,” or soemthing. My email server is working fine. I am suspecting that this thing only works for people in the UK.

When I originally installed the apps and upgraded to Premium, everything worked fine. I logged out, but could never log back in with my premium subscription, both on the website and on the smart devices. I was finally able to log back on to their website but only by changing my password, which is ridiculous. And when I used the new password on my iPhone and iPad, in both cases I received the message that an unexpected error had occurred. Technical support did their best to help but the issue remains unresolved. There’s another feature of the app that is very annoying (this was before all my technical issues). The screen has a window with the option to start navigation. I only wanted to look at the route, not navigate. Unfortunately this window takes up a significant part of the screen, blocking a large part of the map. For some unknown reason, you can not close this window, and tech help said that the app developers aren’t currently going to change it. All in all, it’s a great app when it worked for me, and most people don’t appear to have had the problems I’ve experienced. I hope that tech people read this and do some more development work.

All you get on trying to log in to the iPhone/iPad app is “Unknown error occurred. Please try again.” Really helpful. I paid for the Premium version so that I could import routes. Just getting the login working on their site was a chore; their domain and session handling seems a mess. And now I find the iPhone app is effectively useless. Can I have my money back please?