The guided brushing map is wildly incorrect

My mobile device tells me how well I brush my teeth. I 💙 my I0 teethbrush. 😎

The app was great now the history is messed up and no way to get support

😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

IO7 brush is the real deal. My teeth feel cleaner than they’ve never felt/ been and the app has tremendously helped improve my brushing technique in holding accountability for time and coverage. Can’t wait to dive into more features!

The brush itself is great. Gets in pretty much any spot I need it to and has a great feel with the different intensity settings. The app, however, is not tracking very consistently these days. Mind you, it has the most current update, my brush had 100%-30% battery life since I started experiencing issues and my phone is up to date. The app constantly gives a 0 session score because you “missed some spots” but it states “Perfect Coverage!” right before I stop the brush. I am on my 5th session consecutively where it gave me a 0. This problem happened twice when I was about a couple weeks into using it but corrected somehow. Now I have yet to reach a score higher than 0 due to a glitch or false reading. It is a little frustrating that one uses the app as suggested but cannot count on the technology in the software to provide accuracy. And I’ve attempted to provide feedback through the app but the site shows it is down. A little ironic. Hope these issues can be fixed but I will continue to use until I get over it.

Amazing with how expensive these IO toothbrushes cost that the developers can’t create an app that works properly. According to the app, I’m either applying too much pressure, or too little pressure, when brushing (feels like a miracle on those rare brushing sessions when I don’t get dinged for too much pressure applied). Then, I’m carefully brushing all the teeth in my mouth, and I know I’ve brushed all areas, but the app says I didn’t (beyond that, so often I’m brushing in one area and the app shows that I’m brushing in a different area, which makes no sense). On average, if I want a high scoring brush session, I have to brush for 3+ minutes, which is beyond the 2 minute goal. I’m getting to the point where I might just delete the app and just pay attention to my brushing pressure from the indicator lights on the toothbrush handle. Update: Received an informative response to my review from the developer(s). Hopefully, as they make more application updates, the app will get better, but it’s still far from ideal. Another update: Received developer response to previous update, where they indicated they were glad I learned some tricks and tips??? Not sure where they got that from in relation to my latest update. Am still having the same issues with the app I previously reported. On average, for the app to recognize 100% coverage, I have to brush between 3 and 4 minutes. Apparently I’m not alone based on other reviews I’ve read. I wonder if the developers even use an Oral B IO toothbrush with the iOS app to test functionality (if they did, certainly they would see the problems myself and other reviewers have reported) - And then, do they make any attempts to fix the problems? At this point, I’ve had enough of this app. Am going to delete the app and just use the toothbrush by itself (based on the toothbrush’s colored lights, I’ll be able to tell if I’m brushing too hard. Whole thing with the app is disappointing - They should not have brought the app to market until it was ready, and it clearly isn’t ready due to all the reported problems with the app.

It can’t tell when you’ve moved to the other side of your mouth. I end up brushing for 3-4 stupid minutes because it thinks I’m brushing a section of my teeth I’ve already finished. Also it doesn’t have a way of scanning my teeth so sometimes it thinks I need to brush harder or lighter when I haven’t changed pressure; it’s only my brushing over different teeth. Other than these grievances, I do enjoy the tech. But I am a tech junky so it may not be saying much.

The Oral B electric tooth brush is great. The app not so much. Sometimes it works, sometimes it doesn’t. Days are off, sometimes it’s in different time zones, sometimes it does not record sessions. My phone is updated, I have deleted and reinstalled the app a few times and it still has the same issues.

Best tooth brush I’ve ever had