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  • Compatibility: Requires iOS or later.

Description

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Reviews

  • App gets stuck on enrolling

    2
    By hac0410
    I’m already signed up for Amazon one with my palm, I just need to link my Amazon prime account. (So, I can pay with my palm, but it doesn’t automatically give me to Amazon prime discounts). I downloaded this app to help associate my phone number with my Amazon one account, but part way through the wizard, (where I type my phone number), it literally gets stuck. I can cancel, and it cancels right away, but does not advance to the next screen after I type my phone number and hit continue. I will try again in a week, hoping this error is fixed. Thank you!
  • nOTP…? User Error

    3
    By lucasaltic
    Must like others, not receiving the OTP. Onve Amazon fixes, will update review. Update: The problem everyone is having with the app not sending the OTP is that they are using “Sign In” thinking they can just sign in with their Amazon password. First time users STILL need to click the “Sign Up” button (NOT Sign In). You will then log in with your Amazon ID and password that links your Amazon account to Amazon One. You will then receive the OTP and be able to proceed with sign up. I made the mistake (easy to do because it’s not intuitive) of trying to log in with my Amazon ID the first time (like you do with Google services) but this is not show Amazon works apparently. You first have to sign up even though you’re going to use your existing Amazon ID and password. Hopefully this helps some people.
  • Cannot sign up

    1
    By gehdhhbdbbbdbbbdbd
    Like others have reported, I don’t get the text message with the OTP password so can’t sign up. This is not confidence building for an app that’s supposed to be the latest in biometric security….
  • Didn’t work then froze my card

    1
    By joemammmaaaa
    🤦‍♀️🤦‍♀️🤦‍♀️
  • Can’t register

    1
    By Rhx_626
    No OTP code sent to my phone. Tried three times. Useless.
  • Can’t sign in because it never sends me the OTP text

    1
    By Oldthinker
    Part of the signing in process includes entering your mobile phone number, so that it can send you a “one time password“ via text, but it never sends that text. I’ve tried numerous times, correctly entering my phone number every time, and no text ever shows up. And there’s no mechanism to tell it that you haven’t received the text, so you basically are just stuck at that point forever.👎
  • Even worse than the code you could never find

    1
    By Mwaitlt
    Doesn’t work.
  • Not usable - broken user journey

    1
    By reviewer280284
    Neefs one otp to sign in to amazon than another otp to sign up to one. Second otp never arrive. Broken user journey - not usable
  • No OTP

    1
    By Bdzomba
    OTP never comes
  • Can’t complete registration

    1
    By Aikaterine2010
    Like others have said, my phone is not receiving the one-time password (OTP) needed to login to the app. And there’s no help feature for this either. You’re just stuck on the OTP enter page and nothing happens. So for now it is useless.

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