I use an iPhone SE. the validation receipt shows photo and details, but the 5 digit code is unreadable. It’s become an issue with some cbp officers who think I’m not enrolled in the program.

Great app!! Makes reviewing information/documents very convenient and quick.

Using the Global Entry for many years, I could not be happier. Does the job!

Excellent app. Simple, easy to use. Doesn’t crash. Downloaded this in the mobile lounge at Dulles IAD. Used it 2 min later. Sped through the Global Entry control. Very very good.

The Global Entry app takes too long to connect with airport & plane WiFi, so filling out a re-entry form is useless on this app. Just have your Global Entry card in hand for faster processing which is the whole point of having Global Entry in the first place.

When I tried to type in the known traveller number the keyboard did not let me type in the Alpha characters as it only showed the numbers

Just used the app at Dulles. I was through in less than five minutes!! Worked perfectly.

It would be great if it always worked. I’m at immigration, in front of the Global Entry machines, and the app tells me I’m too far to submit. Tried three times and did not work.

As I was taxiing at airport, I easily filled out and received my global entry clearance. Make sure location services are on. The only problem was at sfo, a few of the agents were unfamiliar with it. Once I found the right agent, it was a breeze. I assume with time, that will change.

Receipt header is blocking green confirmation number at top of submission display