I have a regular subscription to Victoria Magazine through Apple. Every time a new issue is released I have to contact the terrible customer service at Zinio in an effort to get any issue I HAVE ALREADY PAID FOR. This has been going on for at least a year and a half. You would have thought by now they would attempt to remedy this as I know I’m not the only person going through this.

I have been trying for so long now to download any of the magazines that I have subscription too but there’s no support to contact if a person is unable to hear someone and your eyes are your ears!!! I thought the new update would have fix the problem but still unable to receive any of the messages that I have paid for years now.😒#👀are my ears!

Your app doesn’t specify if the order is digital or hard copy, are orders thru this app digital only?

Victoria is a retreat for me. An escape to all things beautiful.

Since they “updated” this never works. Can’t get magazines I have paid for. This has been happening for months. Every time I make a change or sign out and back in I have to start all over sync doesn’t work I chose text mode and pdf always opens up. They need help love magazine but app is terrible. Bad customer service

This is the worst app in trying to restore issues when the app thinks you are not a subscriber and you are an automatic renewal subscriber. I have been trying for 3 months to get the system to try and not make me pay for each issue. This is exhausting!

This app is such a pain! I have read every article on how to log in if already a print subscriber, and am still not able to view my subscription...am deleting and just sticking with the print version...frustrating!

I purchased a one year subscription but am unable to access the content. I will be requesting a refund. Deeply frustrating and disappointing.

I enjoy the digital version of this magazine and I am supposed to receive it until March 2021. I have not received the last two issues, and I have contacted the app support three times. The email is being returned to me as undelivered. I seem to recall having this problem last year. There appears to be no support for this problem.

All purchased magazines have disappeared. Can’t restore. Useless. This is the second time this has happened. I made the same review a year ago. Clearly the technology still stinks. Developers, seriously??!