Postmates - Food Delivery

Postmates - Food Delivery

By Uber Technologies, Inc.

  • Category: Food & Drink
  • Release Date: 2012-04-11
  • Current Version: 6.213.10001
  • Adult Rating: 12+
  • File Size: 352.46 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.76752
4.76752
From 1,970,106 Ratings
Free On itunes

Description

Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! GROCERY, CONVENIENCE, RETAIL AND MORE From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. EASY PICKUP or NON-CONTACT DELIVERY You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door. PROMOTIONAL TERMS $10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

Screenshots

Reviews

  • Never follow instructions on utensils

    1
    By Everybody loves a cowboy
    Ridiculous , why can’t they bring utensils. I never ask unless I absolutely need them because of the trash it creates. But sometimes you have no choice.

  • Fix your GPS

    1
    By c-niceNorfolk
    Despite contacting several times to have this glitch fixed, postemates/uber’s GPS system thinks two different streets are the same street.

  • Use a different delivery service

    5
    By SyrupBandit
    I want to emphasize I NEVER leave reviews and have been using Postmates for years. They used to be good however starting in 2024 they have absolutely gone down the drain. Every order takes minimum over an hour to be delivered and most of the time they are missing an item at which point it’s a hassle to try to get a “refund” (Postmates credit)….. very disappointed and I’m sure they do not have a comprehensible customer support team to even care about my review or act on it….. Moving onto a new platform, anything but Postmates…. Shame….

  • Officially done with Postmates

    1
    By Shmandy94
    Literally missing order items and I bring it up with customer service and they argue with me about sending a picture of a receipt. I send them a screenshot of the photo the delivery driver posted to Postmates that shows no receipt on or attached to the order and also my food, and they still won’t refund me due to not having the receipt that their delivery driver didn’t include. That’s fine, I instead took the difference from the driver’s tips. Done with Postmates and their fraudulent business practices (this is fraud, Postmates, you’re lucky I don’t dispute the whole order with my bank at this point just on principle). Will be reporting to the BBB. I work hard for my money that I chose to spend on Postmates and they continue to fraudulently steal money when food isn’t given. Back to DoorDash for me, unlike Postmates their customer service is halfway decent.

  • Always missing items

    1
    By 1-800 Daniel
    I have ordered two separate times and both times I have been missing two of my items.

  • Promo codes never work

    1
    By Disney_girl 24
    I just received an email with a promo code from postmates. It wouldn’t work so I looked at the details and the promo code expired almost 12 hours before I received it in an email. This is not the first time this has happened with Postmates!

  • COMPLETELY DISSATISFIED

    1
    By Thatgirlslim
    deliveries ALWAYS take a minimum of an hour or more it’s really ridiculous and customers should have the option old cancelling orders with no fees if delivery driver is on a bike already waiting an hour now gotta wait even longer cause person on a bike I would’ve preferred to cancel my order with no charge last time using postmastes you literally have to order at least 2hrs in advance stupid

  • Missing delivery

    1
    By pratt.g
    This has been one of the most constant issues now and I’m frustrated to such extent. That now I’m deciding to go public with my review. For the last 2 orders that I’ve placed I never got the delivery and pictures are quite false they just show the front of the building and the customer service just blatantly chooses to ignore the fact that I’m out of more than $100 bucks now and order is not being delivered. When tried to contact the drivers, it went straight to voicemail and the other driver never answered their phone. Filing an official complaint with officials as we speak. Uninstalling and deleting this account now. Terrible experience!

  • Money hungry

    2
    By K. Monai
    Used to be a top tier platform but the app constantly glitches, you get promos that you mysteriously cannot apply, there are often issues with your order but little is done and customers get penalized for reporting . Pick and choose which promos apply to which restaurants and you now cannot use any promos for the bogo offers which is asinine. They did away with 5$ delivery guarantee bc the deliveries are almost always late even with “priority” . I Plus Postmates/Uber is also legitimately the ONLY delivery platform where you can have a monthly membership and still pay 5-10 dollars in fees! The “Promos” they do have are essentially placebos bc @ checkout they add exactly the discounted amount to your fees. I mean the list goes on. Honestly, their increasingly money hungry practices have been a huge turnoff so as of late & ive Been opting for doordash as a result .

  • Enough

    1
    By Portraitofthesky
    This app used to provide excellent customer service. Now, we’ll have a messed up order and the response we get is, “this order not eligible for reimbursement”. Oh, that’s an easy out for both the app and the restaurants, to ignore food allergies, incorrect orders or just subpar food. We placed an order with Pick up Stix in Aliso Viejo and immediately realized it was incorrect. We called the restaurant directly and they told us they couldn’t change it, and they would need to cancel the whole order and instructed us to reorder it with the change. We did that, but the restaurant didn’t cancel the original order and charged us for both. When this was reported, we got the stock “this order not….” listed above. Going back and forth with the “help” setting, we were told they wouldn’t do anything. The an ADDITIONAL charge, above and beyond the full duplicate order charges was assessed. Ridiculous. Done with this horrid treatment.

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