Use these for all my trips. Always goof!

UPDATE: Customer service is STILL MIA. Word to the wise: DON’T WASTE YOUR MONEY ON THIS APP. I have tried to contact customer service 4 times regarding an issue. There has been ZERO response. When the app works, it’s great. When you need help - forget it. If customer service reads these reviews, look for the communication below. You’ve got at least four copies. I was logged in to my premium account through Facebook. I got kicked off. When I try to log back in using Facebook, the app won’t allow me in. When I get in through my Apple ID, none of my lists appear. Please advise ASAP as we are traveling soon.

Even though you bought this for one city, when you enter a street or location for the city you are in, it shows results for city all over the world. Making very difficult to get quick results. deleted and used Citymapper.

First—I really like this app. BUT, I have (on my phone, and it was on my iPad) the pro version, and now on my iPad, it's only the Basic version. I've lost all my maps, etc.—so not a happy camper, and really don't want to pay for "pro" again if it may just disappear... So, I can't recommend this app at present, which is truly a shame. I don't believe I had ever registered with them though, which the app now says is necessary to keep your maps and notes.

I really liked this app. It was one of the best offline maps. Unfortunately the company stopped taking care of the app and the company sold this app and since then this app dies on a slow dead. It doesn’t work, no support, no updates, just a very bad app - and that’s really sad because it was so good.

I bought CityMaps, so it could download country maps (did that) and then access them when I don’t have access to internet while travelling but know where I am by following the strobing blue ball (‘You are here). Doesn’t work. Won’t open and present downloaded maps. Unsatisfied customer.

Won’t download maps for off line use. Can I get my money back?

When you go to download offline maps, know that you can’t see the download progress. Made me think that it wasn’t working at all until I tried downloading something, left the app in the background because progress was stuck at 0%, and it jumped from that to finished when I next opened it.

I brought the pro version, downloaded the Roma map at home in US, but here in Rome if I’m not on a Wi-Fi, it does not show my map.😡When I get home from trip I will pursue a full refund!

I believe I purchased this app (years ago as a “one time only purchase” and had been using it a lot. Now, after a long period, I have gone back and ALL my downloaded maps are gone. No explanation, no warning and now I am supposed to pay (again) if I want to use this app. I think that is really underhanded and dishonest. The maps themselves were great, but why should I buy this yet again and have all my maps disappear at some point in the future without warning? Not transparent at all. The maps have been reloaded BUT they do not work offline! This was the whole point of my downloading them. if I am connected, then yes, great…but if I am in the car? The ones I have downloaded just come up blank. Not sure I can recommend this app anymore.