Grubhub: Food Delivery

Grubhub: Food Delivery

By GrubHub.com

  • Category: Food & Drink
  • Release Date: 2009-02-04
  • Current Version: 2024.16
  • Adult Rating: 4+
  • File Size: 236.65 MB
  • Developer: GrubHub.com
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.74884
4.74884
From 4,191,493 Ratings

Description

When in doubt, go for takeout—Grubhub has it all! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Grubhub delivery partners in real time—the only surprise is just how easy takeout can be. ORDER FROM THOUSANDS OF RESTAURANTS With Grubhub, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Grubhub makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes. GET GROCERIES DELIVERED TOO Think beyond your breakfast, lunch, and dinner orders. Grubhub offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores. EXPECT TO SEE THE FEES UPFRONT Grubhub gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Grubhub gift cards, or Venmo. SKIP DELIVERY FEES The key is Grubhub+. Sign up for unlimited $0 delivery fees, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below. TRACK DELIVERY IN REAL TIME Grubhub puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Grubhub. COUNT ON THE GRUBHUB GUARANTEE Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: grubhub.com/guarantee YOU DO YOU AND GRUBHUB DELIVERS Grubhub serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Grubhub gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery. ORDER FROM NATIONAL RESTAURANTS Sometimes you need a sure thing, and that’s why Grubhub partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more. GET SUPPORT WHEN YOU NEED IT Burning questions? Delivery crisis? Grubhub customer support is here for you 24/7. *$0 delivery fees applicable on orders with a $12+ subtotal from Grubhub+ restaurants only. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: https://lp.grubhub.com/legal/plus/

Screenshots

Reviews

  • They’re good, but they don’t come early

    5
    By ZoeVmjxnmzzjj hi a
    One time I ordered from here they gave me a small McFlurry McFlurry
  • Love the app… but…

    4
    By Goanna Guy
    Food delivery apps should really provide a mechanism for modifying or revoking the driver tip amount you specified when you placed the order… at least for some reasonable period of time (30m) after the order is delivered and also for the user to provide a comment/reason for the change in tip. The way it works now, if driver doesn’t pay attention to the delivery instructions and just dumps my order in the general vicinity of my address, they still get the full tip that I put on the order up front. If I don’t include a tip amount in the order (and instead just tip with cash), I feel like the driver will feel less incentive to give me good service. I’d put “CASH TIP” in the delivery instructions, but I’ve already got plenty of evidence that many drivers don’t pay any attention to those instructions at all. This would also give me a way to reward stellar delivery service when I don’t have any cash on me.
  • Poor customer service

    1
    By am Gillen
    Wait times are extremely long. They give you an original ETA and then will change it and state it’s your “new ETA”. Waited over an hour for my order to have a driver assigned. Arrived well past both ETA times and all they offer is a $5 credit despite spending almost $50 for delivery and food arrives cold. DoorDash is the way to go and will continue to order from there over Grubhub.
  • Don't Waste your time

    2
    By Anonymous Worshiper
    I've dealt with numerous issues with this company and today I've had ENOUGH I've decided to delete my account and take my business elsewhere. Don't waste your time!
  • Worst deliver service

    1
    By Bamf1993
    This is the worst delivery service I’ve ever encountered. 0 stars
  • Service you can trust!

    5
    By Hattie411
    I’ve engaged services with Grubhub over three years! They have always met the high standard for excellence in time, follow-through and privacy! Only one time was my order missed, and they immediately assuaged feelings, got a new agent and delivered my Pappa John order! Very grateful when u was sick they were there for me!!
  • No body

    1
    By Res person Everyone
    Worst Delivery Service Ever!!! Do Not Use!! They take your money and don’t deliver!!! Then when you call your account is locked. If I could give them - 5 stars I would. Run by china!!
  • Higher price compared to restaurant

    1
    By Kampli
    It’s a legal issue that DoorDash is charging higher rates compared to restaurant. Restaurant says they are not involved in pricing. We need to file a legal case against such practices where in they are already charging service fee, delivery charges and taxes. On top you add tips.
  • No good

    1
    By johntheruler
    Too expensive cheaper just to go in and buy it
  • Shady business!

    1
    By beerfromaroot
    I’ve ordered more DoorDash than grubhub by a long way, and especially in my town some restaurants get orders wrong decently often, some more than others. If an order is very wrong I usually say something, most often if an item is missing, a key ingredient (like a protein or a topping that costs extra) is missing, or an allergen is left in after ordering without. Even then I don’t always request. Door dash has almost never been a problem, in near thousands of orders over years. Grubhub, I order maybe 5-6 times in the last year, and refunded once (merchant cancelled order, automatic refund). Today my black bean chalupas have no black beans and customer service tells me no, I’ve had too many refunds, and when trying to explain that doesn’t make sense, they cut me off and two times hung up on me while I was trying to say “yes there is something else” (wanted to send in photos and confirm email for the potential 7-10 day appeal they mentioned). Twice! It’s either they encourage support to hang up on customers, or they get this kind of thing so often they just don’t care. I don’t care what an algorithm tells you, I always offer to take pictures any time something is received wrong, and you can’t charge me for something I don’t get. No other business can get away with that. I am dumb and paid debit so no chargeback option for me, but I’m deleting my account and the app no matter the resolution. I rarely used the app anyway because they’re more expensive and have fewer restaurants. Don’t make the mistake of trusting these people with your food let alone your credit card info. It also seems suspicious to me that all the 5 star reviews here are accompanied by very negative sounding reviews 🧐 Anyway, back to my $6 black bean-less black bean chalupas! Update after developer response: Thanks for the wholly unhelpful response. Obviously I already contacted support or I wouldn’t be in this mess.

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