In is only showing the main screen and not letting me play

I was using it then one day I go on it and the app ain’t opening up

I purchased this for my first son as a training tool. Metrics are great. But you could see bat and hand path which to me as a coach was more important. Now I want to use it to help my 12u travel team. And the current app version looks like it’s geared towards kids and games. Not for coaches.

App is super slow and glitchy. Spent two hours on Christmas trying unsuccessfully to add a bat and even register a swing despite it saying the sensor is connect (fully charged and “awake”). Extremely disappointing gift. Update 3 weeks later…adding 2 stars. Able to add bats now and register swings for the most part. There are still times with a significant lag but it is useable now and one son is enjoying it. I’m hopeful future updates will continue to add to the user experience. Great concept.

So little works correctly support can’t even understand the problem let alone fix it. Terrible application. I regret having paid for a year subscription.

I have made an account and signed up online because the subscription came with my sensor and it was fine, but when I downladed the app it wouldn't let me sign in.

activities don’t load quite often. hard to use for obvious reasons. freezes often.

It won't let me pay trying to choose an avatar

I have one of the original diamond kinetic sensors for the old app. I am not sure why, but it is saying that my sensor is not compatible with the new app. This seems to be a great app, but I would not know because of these technical difficulties.

It’s the worst product ever super inconsistent on everything thing and measurements are way off