I truly appreciate it the excellent customer service that I received

This was my first ride with Richmond moves i was honestly pleasantly surprised 👍❤️🙏🏼

The servers are always down or they don’t have enough drivers.

Great driver and smooth ride. The only lacking thing is the driver or the app DON’T know if the car is already full of passengers.

Both times I’ve scheduled a ride, the app confirms it and gives me an ETA. It even gives me a 10 minute warning, but both times I’ve called the driver and they have no record of receiving a ride request. I have no idea what the 10 minute warning is based on because the ride hasn’t moved on the map. This is literally it’s only function and I can’t trust that I have a ride. I won’t be using this again until it’s fixed.

Servicio pronto y barato

This service is a blessing to the community the driver was very nice clean car arrived in 5 minutes and very safe 🙌🏻our family will be using this service and recommending others to do so .Thank you to the city of Richmond and Mayor Butt✊🏼

The app is probably good and I applaud the initiative. But Richmond Annex is not part of the zone even though our taxes payed for this service. Discrimination!!

Tip the drivers! This app is helping the community I love this app already taken off Uber and Lyft

It’s like Uber but low cost and publicly supported! Richmond Moves provides safe, convenient transportation in Richmond. Just took a trip to BART and saved me 20 minutes from having to wait for a bus. The service also goes to El Cerrito Del Norte BART if you need to connect to regional transit like Vallejo or Napa buses. The only change I see is later operating hours (the service stops at 7 pm).