A liked the functionality and options of this app until I ran into a problem. I was trying to add a custom item to the kitchen category. Surprisingly, a microwave is not a part of their pre-set. A custom item canNOT be added - no picture, no details. I wrote to customer support, got an answer that they knew about the issue and were working on it. It’s been a month already, nothing happened. To my follow up email, I got a rude answer that they would let me know when it’s fixed. So, for now, I am not motivated to keep adding items as their picture upload doesn’t work even for the pre-set items. That prevents me from adding critical information about the appliances.

I really want to go all in with this app but I wish I could fully customize items. I cannot find a way to delete or modify the starting tasks that may not be relevant to my exact item. For example my generator requires a monthly maintenance run but the default task is every 3 months and cannot be changed.

This app is not working

Kinda stupid that I have to add my fridge before I can use the app, but that’s the way it’s programmed. So, useless app gets bad review as a heads up and deleted because I’m not a fridge-ophile

I downloaded this app with a referral from my homeowners insurance company with an enticement of “3 months free trial”. The app is helpful and teaches me things to do that I would not have thought about, however, I only got through the 1st month when they started charging me. There have also been some opportunities to speak with the developers through virtual chat sessions, however, I signed up for 2 of these and no one shows up and they get cancelled. So while this is a very helpful app, I’m not sure what to think of the company and developers.

I love a lot of the features but I really wish you could change the month for predetermined tasks. For instance, in my area we won’t to aerate and seed in September but the app won’t let me move the task

$4.99/mo with no ads with the potential of saving you $1000s in costly repairs from poor upkeep is a stellar value. I only wish there was an option to pay for your subscription through the Consumer Reports website rather than through the app. I’d much rather have CR get the 30% cut that Apple gouges from app subscriptions. Grading upkeep items as critical, important or extra credit helps prioritize home maintenance without getting overwhelmed.

It’s a great idea, and a great looking app - but for the cost, and the fact that notifications do not work (and have never worked) - one of the selling points is the app notifying you when to tend to certain tasks and maintenance routines. So without that functionality in working order, this is just a really expensive database of your appliances and some maintenance tips. Not worth it until the app is fixed, and even then, it’s overpriced.

This app is ridiculously expensive. I subscribe to Consumer Reports. I downloaded the app after reading about it in their print magazine. I finally got around to setting up Upkept nearly a year later and am told the app costs $5/mo. What?! I get charging for additional services like in-person support, but a monthly charge for an automated app is absurd, especially when it's developed by a publication I already pay for.

You might as well make your app $5 if you’re going to make them pay to use it anyway.