This app is such poor quality. Very slow to respond. Defaults to left side of bed. If you want to make adjustments to the right side, better have five minutes to spare. Also, bed does not respond to pressure points. Might as well have a regular mattress.

Only tracks one side of the bed Called we are aware of idsues with the app IT has been advised

My husband and I just recently received the mattress which the mattress itself has been good, this app really needs some updating. We have noticed if you are in relaxation mode before you fall asleep for whatever reason it doesn’t monitor that night how well you slept. I did feel that the store floor model had some neat features however a little disappointed when we got the bed to learn the app is pretty much crap and can’t understand why the company wouldn’t want to improve the software in the app.

It’s insane that such an expensive product has such a low functioning app. Buttons don’t work half the time, and it OFTEN resets the bed firmness to 5 without us realizing. That can ruin an entire day or more. PLEASE hire a professional to overhaul this app.

The app for the King Koil bed never works. Either have to unplug the bed and reset every day or use controls on sides. Should be able to adjust the bed to more settings than 1-10.

While we are enjoying our new mattress, the app is a total joke & waste of technology! For spending $10k for a super smart mattress /base one would think the technology would be more efficient & accurate. Upon reading all of the reviews (none of which are positive for the past two years), Koil King seriously needs to work on making the app work better!!

This app has four screen, each with just a few buttons. All controls could easily fit on a single screen. Sleep quality is a joke. A single number not showing how it varies throughout the night. The dumbest thing they do is have relaxation mode announce in voice “ relaxation mode is starting up”. Do you think my wife needs to know when I’m starting to relax? The voice stops other apps such a prime video that use audio. And of course, it announces relaxation mode is over, waking me up if relaxation mode lulled me to sleep.

This mattress was great at first but now both side are sagging and causes pain and poor sleep. Can’t seem to reset the cells. App doesn’t do much for it.

We bought the about 6 weeks ago. While we love the bed and really good sleep the App it self is useless. If you bought the bed without remote fear not that part of the app works. Having just had a sleep number bed that app gave great stats. The sleep stats that this app has is useless I bought the bed for the comfort of sleep but it would be nice to have an app that gives good and accurate data

I recently got my smartlife mattress and downloaded the app. The sleep data is very limited, just indicating a percentage and if you had “Good sleep” or “Need a break”. I found that there are several days with data reported “Good sleep” where no one slept in the bed, so the app is reporting false data. It gives you a firmness number 1-9 to choose from but they all seem very firm, not much difference. Don’t waste your time or money thinking you’re getting the cutting edge technology of mattresses or apps… because you’re not.