Poorly implemented, often offline or hard to login to. Equivalent plug-ins for the Adobe apps are equally bad. On top of that, zero customer support via chat or phone. Email is an option, if you can wait a day or two for a reply. Zero competition generates poor quality.

It’s pretty terrible that a company would sell you a product that you now can’t use because they are either too lazy or don’t have the money to keep this app compatible with new devices.

Great job to Pantone for making us pay for something that was free. Additionally, they've also taken a wonderfully simple interface which has existed for years and turned it into a plugin that is so confusing and cumbersome that it's maddening. Not sure which is more cumbersome, the interface itself or the fact that it keeps logging me out so I have to log back in. I just want to scroll through the Pantone colors like I used to do. I want to see the PMS number of a color, pick it and use it. This is a classic example of when a company tries to add additional features to justify a ridiculous price. This is by far the worst interface I've seen in a long time.

Does not support iPhone 14 Pro or 15 Pro

Every time I open this app, first of all, it isn’t formatted for a Pro Max screen size, so it is a bit awkward. And then, when I try to do the Measure / Color Match Card, it acts like I’m in a normal browser telling me to “download the new Pantone Connect app to measure colors with your phone.” Ummm. You mean the app I’m currently reading this statement in?

Where there used to be a menu in the upper left hand corner, that allowed access to the Measure function, is now just a “Pantone Connect” logo. With the Measure function inaccessible or removed, the Color Match Card card is now useless. The QR code on the card just takes you to a page listing the apps features, with no instructions on how to use the Measure feature. Your YouTube video from 3 years ago shows a different UI than the current app. One from 2 years ago shows gluon to use the Measure feature, but not how to access it (Measure is already open at the start of the video. Your in-app help document describes how to use the feature, but not how to access it. Absolutely useless—Whoever wrote s responsible should be demoted or dismissed.

iPhone 15 apparently doesn’t work with this app that I need for work…. So lame.

Nice to be able to find details about Pantone colors when not at my computer. Please update to support the color card on newer devices!

How can you not support the current top-of-the-line iPhones?

I can’t connect with card , I check the web page for information and don’t see iPhone 14 in the list , I don’t now why but , don’t Match with Pantone card