Amazon Care

Amazon Care

By AMZN Mobile LLC

  • Category: Health & Fitness
  • Release Date: 2019-10-03
  • Current Version: 22.6
  • Adult Rating: 17+
  • File Size: 88.23 MB
  • Developer: AMZN Mobile LLC
  • Compatibility: Requires iOS 14.0 or later.
Score: 4.90676
From 7,014 Ratings


Amazon Care is a hassle-free way to see a caring, licensed doctor or nurse. You can connect via chat or video right away, make an appointment in the app or schedule an in-person visit. All for around the same price as a typical co-pay. Amazon Care treats all members of the family. You and your dependents just need to be enrolled in an eligible medical plan. Download the Care app. Set up your account, and create accounts for your dependents. Then just “start a visit.” At this time, your employer or health insurance provider must be signed up with Amazon Care for you to have access.



  • Great Service -

    By hallipat
    This is awesome!! We waited 8 hrs for someone to call us back from our local Dr office and we are still waiting for a follow up call. This service is so convenient and the nurse we spoke with was very knowledgeable and compassionate. Will definitely use again!
  • Needs Improvement

    By M8trx
    Update 6/27/22 - wrote a glowing review but it needs some critical updates to make it worthwhile and I’ve already sent this information to their support email. I’m unable to schedule a future appointment in the app nor am I able to do that with my preferred clinician. My “Care Team” was setup without my input. I thoroughly review any healthcare provider I visit and I would expect to be able to do the same with Amazon Care. Please improve!!! 6/2022 - Literally never thought I’d write those words related to healthcare services but Amazon Care is top notch. I’ve used telehealth before and my experiences were horrible. This is by far the best experience EVER. I hope other healthcare providers take note. The video quality was excellent and wait times were minimal. I will take advantage of this service as much as possible. I’m so grateful.
  • Amazing Service

    By jeanas22
    App was easy to use, I was able to speak with a Nurse and Dr. In less then 30 minutes and got the prescription for the medication I needed.
  • Great visit

    By ghg2021
    The service was extremely well done.
  • Nope, you don’t need my location and microphone

    By Metroid9824
    I will give you my address, but you don’t need location information. It needs ridiculous constant microphone access which I will not provide. You can’t even BROWSE for care without Amazon listening in. Clearly all fake reviews.
  • Unbeatable Service

    By Fix these issues ASAP
    I had cold symptoms and having some difficulty breathing Sunday Evening and Amazon Care team connected me with professional health care team so quickly. Appreciate Amazon Care team for doing this amazing change to the medical system.
  • Great RNs

    By SamSellsStuff
    I got a super nice and attentive nurse on video chat. She really took the time to address my symptoms and explain how being around someone with an illness doesn’t always spread that exact illness (depending on what it is).
  • Super convenient and super easy.

    By lac333
    It’s Sunday and I just tested positive for Covid. Didn’t want to deal with urgent care and can’t talk to my doctor till tomorrow so I tried Amazon Care. Marge was wonderful. Answered all my questions. Sent a prescription to my local pharmacy and now I’m going to rest. The whole event from And and took about 10 minutes. I think this was a perfect scenario for using this benefit. Thank you!
  • Amazing service

    By EliMar318
    I'm amazed, was attended within minutes by a medical expert and all from the comfort of my home! 100% recommended!
  • Easy to Use, Nurse very helpful

    By Oaktown Will
    The Care Nurse was very helpful and being able to FaceTime Chat was helpful to show injury & get some answers.