Cannot cancel subscription

Our family loves all of the program resources however the App working . Getting error message no WiFi

I paid for full access I log into another device and click on restore purchase and it says oops nothing to restore.

My daughter enjoys playing the games on this app however not all of the games are available despite being on WiFi. I have reloaded the app endlessly to no avail. Questioning if this was a good investment.

I ran across this app on Facebook and hit the install button which did not say anything about purchasing anything. Then it says “purchased” but there’s nothing downloaded on my phone nor did I consent to any amount of money being taken, and I don’t even know how much money it was. This needs to be fixed!!! Messing around with peoples money is not right!!!

Once you download this app, it will begin siphoning money out of your account LITERALLY every few days- not weekly, monthly or yearly. The app barely works/loads most times and there are no updates. So a scam like I said. They’ve gotten me for almost 80 bucks alone, and I just started the subscription last month. No one at Apple support helps, they just keep listing this app for them to receive their cut off the scam. And refer you to reach out to Keiki. Truly disgusted being that this is supposed to help kids. I guess no ones safe when it comes to money, not even our kids. UPDATE: two days after this post was made (& I’ve been unsubscribed) they made even MORE attempts to steal more money. This is happening everything 3-5 days. I’m filing charges with my bank NOW! Nvm, the response from the creators. It’s all robots copying and pasting. No real solutions here. DO NOT PURCHASE THIS APP 12/1

Apps for kids should be free not false advertising and when you go in you all ask for monthly payments

I paid 1year ($59) But It is frozen.

My two year old loves this app but sadly lately it won’t load. No updates or anything. Not sure the problem.

I have been trying to download the the worksheets to print out and when I try it states wifi. My wifi is on and I turn the data off just to be on wifi. Still haven’t can download them at all.