Loved the app when it worked, but it hasn’t for about a year now. No matter where you are, it (incorrectly) thinks you’re outside their coverage zone. And it can’t figure out when payment settings have been updated. Sadly, app is now useless so you have to call dispatch.

For the second time in the last 6 months I tried to sign up with this app. I filled out everything correctly, twice. Both times I got “signup failed- unknown error”. I have been a regular union cab customer for 40 years. No more. I wanted to support you, but no one answers the phone and your app is useless.

Union Cab is your alternative to the other TNCs when you are in Madison, Wisconsin. Drivers own their own coop nearly 40 years-very cool people that have background checks and know the city! Madison is a Progressive city and the very hip know that Union Cab is the best ride service in Madison, Wisconsin-direct rides, direct routes, cash or credit. Cheaper than other TNCs for long distance or short downtown rides.

Union cab was offering on-line ordering through their web site since 2005-long before almost everyone! However, til now they didn't have an app. It makes a difference and this app lives up to the quality that Union Cab is known for. You can load your favorite destinations for easy one-tap use, make payments, select the type of vehicle (esp important for those with wheelchairs), and even make appointments. Flagging a cab down on the fly? No problem! The app can send you a code and you can pay through the app and save your cash to tip. Union Cab is a 100% worker owned And operated company--your driver, the dispatch, the mechanic, and everyone who works to get you a cab is an owner with an equal voice. The co-op difference means a great ride and now with a great app!

Finally an app that allows me to hire a real taxi with a professional, insured cab driver who has been background checked and finger printed and I get to support one of the oldest workers coops in the country, no less! Flawless!